Terms of Service

E-Commerce Website Terms of Use

The e-commerce website https://thebloom.vn is operated by Hum Vietnam Investment and Services Co., Ltd., serving as a platform to support daily operations, online ordering, and other related services.

By using this website, you agree to comply with the terms and conditions outlined herein. We kindly ask that you read these terms carefully before engaging in any transaction through the site.

Eligibility and Account Responsibility

The Bloom does not intentionally collect personal information online or offline from individuals under the age of 18. If you are under 18, you may only use the site with the involvement and supervision of a parent or legal guardian.

You are responsible for providing complete and accurate information when placing orders on https://thebloom.vn. In the event of incorrect information, The Bloom reserves the right to refuse the transaction. Likewise, you may unilaterally cancel the transaction by notifying The Bloom through our hotline, Customer Care department, or by emailing xinchao@thebloom.vn.

If you are provided with an account on this website, you agree to use it in accordance with the policies and terms specified on the site. You are responsible for maintaining the confidentiality of your account credentials and accept responsibility for all activities conducted under your account. You may not transfer your account to another person or entity.

By using the account, you acknowledge that The Bloom is not liable for unauthorized access to your account by third parties. The Bloom and its affiliates reserve the right to suspend or terminate accounts, refuse service, or modify content as necessary for operational purposes.

Product Information

All product prices listed on the website include Value-Added Tax (VAT). Additional delivery or shipping charges (if applicable) will be clearly communicated during the checkout process.

While we make every effort to ensure product information is accurate and up to date, occasional errors or discrepancies may occur. In such cases, if an error is found in your order, we will notify you as soon as possible and provide the option to confirm the order with the corrected information or cancel it entirely. If we are unable to reach you, the order will be canceled automatically, and any prepaid amount will be refunded.

In all circumstances, The Bloom strives to protect the interests of our customers to the best of our ability under reasonable and fair conditions.

Copyright and Intellectual Property

All content on this website is protected by copyright. All intellectual property rights (whether registered or unregistered), including but not limited to all content, information, designs, graphics, images, videos, audio, source code, and underlying software, are the exclusive property of Hum Vietnam Investment and Services Co., Ltd.